This Privacy Policy describes how ProTrad & Consulting SRL, located at Str. Zambilelor 66–68, 2nd floor, District 2, 023784 Bucharest, Romania, as the data controller, collects, uses, and protects personal data when you visit our website and contact us through the forms available on the website.
Who we are
The data controller is ProTrad & Consulting SRL, a company that provides technical translation services and related services. For any questions regarding data protection, you can contact us at info@protrad.ro.
What data we collect
We may collect the following personal data:
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first and last name;
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email address;
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phone number;
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the content of the message submitted through the contact form;
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files or documents attached by you;
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technical data such as IP address, date and time of form submission, browser type, or other technical information necessary for the website’s operation.
How we collect data
We collect data directly from you when you:
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fill in the contact form;
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send us an email;
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request a quote;
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send us documents for review or translation.
The website is built in WordPress and uses the Contact Form 7 plugin. In its default configuration, Contact Form 7 does not store data in the database, does not track users secretly, and does not automatically send personal data to external servers, although certain features or integrations may transmit data to third-party providers.
Purposes of processing
We process personal data for the following purposes:
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to respond to requests submitted through the contact form;
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to provide price quotes and information about our services;
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to communicate regarding translation projects;
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to prepare, perform, and manage service contracts;
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to ensure the security and proper functioning of the website;
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to comply with applicable legal obligations.
Legal basis
We process personal data on the basis of the following:
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your consent, when you contact us voluntarily;
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the performance of a contract or pre-contractual steps, when you request a quote or collaboration;
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a legal obligation, when the law requires us to retain certain documents;
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our legitimate interest in maintaining the security and operation of the website.
Who we may disclose data to
Your data may be accessed only by authorized company personnel and, where applicable, by service providers involved in operating the website, such as:
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the hosting provider;
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IT service providers;
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email service providers;
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WordPress service providers or third-party plugins, if used.
If a provider processes data outside the European Economic Area, we ensure that the transfer takes place under conditions permitted by the GDPR and with appropriate safeguards.
How long we keep data
We keep personal data only for as long as necessary for the purposes for which it was collected. In general:
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contact form requests are kept for the time needed to handle the request and for a reasonable period thereafter;
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data related to a contract is kept in accordance with applicable legal and accounting obligations;
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technical data and logs are kept for limited periods, depending on security and administrative needs.
Your rights
Under the GDPR, you have the following rights:
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the right of access;
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the right to rectification;
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the right to erasure;
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the right to restriction of processing;
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the right to data portability;
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the right to object;
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the right to withdraw your consent, where processing is based on consent;
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the right to lodge a complaint with ANSPDCP.
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Cookies and similar technologies
The website may use cookies or similar technologies necessary for the site’s operation, security, traffic analysis, or improving the user experience. For more details, please see the website’s Cookie Policy.
Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or unauthorized disclosure. However, no transmission over the internet is completely secure, and absolute security cannot be guaranteed.
Contact
For any request regarding data protection, you can contact us at:
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Email: info@protrad.ro
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Phone: +40 230 33 13
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Address: ProTrad & Consulting SRL, Str. Zambilelor 66–68, 2nd floor, District 2, 023784 Bucharest, Romania
Changes to this policy
We reserve the right to update this Privacy Policy whenever necessary. Any changes will be displayed on this page, and the date of the latest update will be adjusted accordingly.
